Contact us
FAQ
Below are some of are common questions:
Once your order has been successfully placed, you will receive a confirmation email with all the details of your purchase. This email will include your order number, the items you ordered, and an estimated delivery date. If you don’t receive a confirmation email shortly after placing your order, please check your spam or junk folder. If it's still missing, don’t hesitate to contact us atbelleomelette@gmail.comfor assistance.
Once your order is placed, we begin processing it immediately to ensure quick dispatch. Unfortunately, this means that we’re unable to modify or cancel orders once they've been confirmed.
However, if you notice an issue with your order right away, please contact our customer support team as soon as possible at belleomelette@gmail.com. We’ll do our best to assist you before the order is shipped.
If your order has already been dispatched, you can still reach out to us for help with returns or exchanges once it arrives!
At the moment, we only ship within the UAE. However, we're actively working on expanding our shipping options to international destinations.
If you're in Turkiye, you can place an order through our dedicated site at https://cosmetics.beautyomelette.com/. Stay tuned for updates on our international shipping options!
Orders within the UAE are typically delivered the next day with standard shipping. Once your order is dispatched, you'll receive a tracking link to monitor its progress. If you have any questions or concerns about your delivery, feel free to contact our customer support team!